Maintain friendships and don’t burn bridges

Everyone has good clients as well as bad clients.  Good clients always cooperate. They are never any trouble.  Bad clients are a continual “pain in the butt”. They constantly moan and complain and are generally late in paying their fees.  Bad clients are always angry and annoying and they will blame for any delays or mistakes at the “drop of a hat”.  Good client stake the time to treat you with respect. They extend manners and common courtesies that one would extend to any other human being.

Let’s say both the good client and the bad client ask you for help. Who are you going to “knock yourself out” for? – Obviously the good client who treats you with respect.  Is that fair?  Not at all, but you are being human.

Take the time to look after folk who provide you with your income. Build bridges and establish relationships that last.  The more satisfied and loyal your clients are, the greater will be your cash flow.